Sanova · Legal & Privacy
Privacy Policy
A clear overview of how information may be handled when you use Sanova websites, applications, AI features, and developer tools.
Overview
This Privacy Policy explains how Sanova may collect, use, disclose, and retain information when you access Sanova websites, applications, AI features, developer tools, accounts, and other services that link to this Policy (collectively, the “Services”). The information involved depends on which Services and features you use.
Information You Provide
Depending on your use of the Services, you may provide account and profile details, contact information, preferences, prompts, files, messages, code, project content, feedback, support requests, and other information you choose to submit. Please do not submit sensitive or confidential information unless the relevant feature is intended for it and you are authorized to do so.
Information Collected Through Use
Sanova may process information needed to operate and protect the Services, such as log and diagnostic data, device and browser details, approximate usage information, timestamps, feature interactions, performance data, and security events. The information collected varies by feature and deployment.
AI Features and User Content
When you use AI-powered features, the prompts, files, instructions, code, and other content you submit may be processed to provide a response or complete the requested operation. Depending on the feature, this may involve third-party model or infrastructure providers. Do not assume that content submitted to an AI feature is confidential unless the feature's specific terms or settings say so.
How We Use Information
Information may be used to provide and maintain the Services; authenticate users; remember settings; respond to requests; process usage or billing where applicable; troubleshoot issues; monitor performance; prevent abuse, fraud, and security incidents; communicate service-related information; comply with legal obligations; and develop or improve features.
Cookies and Similar Technologies
The Services may use cookies, session storage, or similar technologies where needed for functions such as authentication, preferences, security, and service operation. Browser settings may allow you to control some cookies, but disabling them may affect functionality.
Service Providers and Third Parties
Sanova may rely on service providers for hosting, storage, authentication, analytics, communications, AI processing, security, and other operational needs. Information may be shared with such providers only as appropriate for their role and subject to applicable arrangements. Third-party services you choose to connect or access are governed by their own terms and privacy policies.
Sharing and Disclosure
Sanova does not disclose information indiscriminately. Information may be disclosed to operate requested features, at your direction, to service providers, to protect users or the Services, to address legal process or valid requests, or in connection with a business transfer where permitted by law. The details depend on the feature and circumstances.
Retention
Information may be retained for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining security and records, resolving disputes, and meeting legal obligations. Retention periods can vary by information type and feature.
Security
Sanova uses reasonable technical and organizational measures intended to protect information. No website, network, storage system, or transmission method can be guaranteed completely secure. You are responsible for protecting your credentials and using appropriate care when sharing information.
Your Choices and Requests
You may be able to review, correct, export, or delete certain information through available account settings or by contacting Sanova through its official contact channel. Available options depend on the Services you use, technical limitations, and applicable law. Some information may need to be retained for legitimate security, legal, or dispute-resolution purposes.
International Processing
Depending on the infrastructure and providers used, information may be processed in countries other than where you live. Where required, appropriate safeguards will be applied to such processing in accordance with applicable law.
Children
The Services are not intended for anyone who is not legally permitted to use them under applicable law. If you believe a child has provided personal information inappropriately, contact Sanova through its official contact channel so the concern can be reviewed.
Changes to This Policy
This Policy may be updated as the Services, data practices, or legal requirements change. The revision date above identifies the date associated with this version. Where required by law, Sanova will provide additional notice of material changes.
Contact
For questions about this Privacy Policy, personal information, or privacy-related requests, contact the Sanova team by email. Please include enough context to help us understand your request, and never send passwords or authentication secrets.